SHIPPING & RETURNS
Shipping Policy
Because all products are made to order please allow up to 5 days fro your order to ship out.
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All orders will be shipped Fedex Ground from our Charleston, SC warehouse. We reserve the right to ship your order in multiple shipments in order to get your product to you as fast as possible.
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If any product is damaged please report this to shipping@mycoffeerefill.com within 24 hours of receiving the shipment.
Return & Exchange Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
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Please note the following exceptions to our return and exchange policy:
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Discounted items are final and cannot be returned or exchanged
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Returned items must be returned in original packaging and cannot be opened
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Returned items must be sent back in case quantities
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To initiate a return or exchange, please complete the following steps:
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email: returns@mycoffeerefill.com